Automated ticket routing and prioritization to ensure that customer issues are addressed efficiently.
Collaboration tools for teams to work together on tickets, improving response times and resolution quality.
Omnichannel support allows customers to reach businesses on their preferred channels, whether it's phone, email, chat, or social media.
Field service management tools for businesses with on-site technicians, streamlining their work and improving customer satisfaction.
Automations for repetitive tasks help businesses save time and reduce the chance of human error.
A self-service portal for customers to find answers to common questions, reducing the load on support teams.
Analytics and reporting tools to measure performance and identify areas for improvement, ensuring continuous optimization of customer support operations.
Customizable menu items and pricing to reflect your restaurant's unique offerings and pricing strategy.
Ability to create custom reports and dashboards to track key metrics specific to your business.
Integration with existing POS systems and other restaurant technology to streamline operations.
Customizable user roles and permissions to ensure the right people have access to the right information and functionality.
Flexible scheduling and labor management tools to accommodate your restaurant's unique staffing needs.
Options to customize loyalty programs, promotions, and marketing campaigns to engage with your customers in a way that makes sense for your business.
Ability to integrate with third-party delivery services and online ordering platforms to expand your restaurant's reach and revenue streams.
Customizable inventory management tools to help you track and manage your restaurant's ingredients and supplies more efficiently.
Unlimited support included.
One-on-one onboarding sessions.
Training videos, webinars, & demos.