QLess’s Mission


Eliminate waiting in line around the planet.


We do what we do because we believe that your time is sacred.


That wasting time is wrong. That everybody deserves respect. That waiting in line in these modern times is unnecessary. That we are in life to enjoy it. And that customers who are treated well are more loyal.


Key Metrics


•   To date, we have saved over 100 million people more than 5,700 years from waiting in line


•   We serve over 1,000 locations globally


•   Since inception, we achieved over 100% average yearly revenue growth


•   We are privileged to maintain a 98% annual retention rate with our clients – when you go QLess, you stay QLess


•   Our growth rate puts us among the top 10% of the Inc. 5000 Fastest Growing Companies in America


•   We proudly maintain 4.6 out of 5-star app reviews in both the iTunes Store and Google Play Store


•   We are the only company in our industry with 4 and 5-star Yelp reviews for our clients on Yelp


•   We operate five data centers in the U.S. and Europe


•   QLess shortens on-site wait times up to 97%


•   QLess reduces walk-aways up to 75%


•   QLess elevates staff productivity up to 90%


•   QLess improves customer satisfaction from 20% to over 100%


•   Our partners track a 35% or more wait forecast accuracy improvement over human experts


•   QLess reduces no-shows up to 35%


•   QLess increases demand our partners by up to 50%


•   QLess boosts operational efficiency by 20%


•   Our technology has been recognized with several prestigious awards, including 5 consecutive years as the Gold Stevie® Winner “Best Computer Services Company” from the American Business Awards and 2 consecutive years from the International Business Awards


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